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Shipping & Returns

Shipping Information

  • International Shipping is available.
  • Orders are usually processed within 3–5 business days.
  • Estimated delivery time is around 2 weeks, depending on the destination and local postal services. Please understand that delays may occur, especially for international shipments, and are beyond my control.
  • Shipping to the United States: Due to current import restrictions and tariffs, all U.S. orders are fulfilled through a local printing partner. This ensures faster delivery and avoids additional customs fees. Please note that paper and packaging may vary slightly from our standard studio editions, though print quality remains the same.

Returns & Refunds

Because these are art prints, all sales are generally final. However, if your item arrives damaged or does not arrive at all, I am more than happy to help. Please get in touch and:

  • Provide a photo of the damage if the print was harmed in transit.
  • If the package doesn’t arrive within a reasonable timeframe (typically 30 days), I will offer a full refund or replacement, depending on your preference.

This shop operates on trust and mutual respect — I believe you when you say something has gone wrong, and I appreciate your honesty.

Contact

For any issues or concerns, you can reach out to me at: hello@lizabassi.com or with my contact form.
I aim to respond within 2 business days.